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Translation API returns Internal Error 500

ArtemKz
New Member
2 0 1

We are getting Internal Error 500 in the Translation API GraphQL response when we are trying to save a translation for SMS template (id 296288391): 
"Internal error. Looks like something went wrong on our end. Request ID: f2d618a5-c433-41bc-a16e-410b780c0260 (include this in support requests)."
API error 500.png

Please advise.
Thanks!

LangShop - Shopify translation app
Replies 2 (2)
GrahamS
Shopify Staff
Shopify Staff
193 36 50

Hello @ArtemKz ,

 

Are you still experiencing this issue, and if so, can you provide me with a new request id? I'd be happy to take a closer look at this for you.

 

Best,

Graham S | API Support @ Shopify
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ArtemKz
New Member
2 0 1

@GrahamS , we've solved it together with shopify devs in a Slack channel.

The problem resulted from a deprecated SMS template that shouldn't have been appearded as translatable in the first place. 

LangShop - Shopify translation app