Webhook doesn't fire sometimes since 10th September.

Solved
camelmasa
Shopify Partner
83 10 27

We are providing the subscription app on Shopify. The app is expecting BillingAttempt webhook.

But, Shopify doesn't request webhook to our server over 20 times since 10th September.

Can we resend webhooks? Or, Could Shopify fix that?

Accepted Solution (1)

Accepted Solutions
camelmasa
Shopify Partner
83 10 27

This is an accepted solution.

We received an email from Shopify's CS team. That was Shopify's bug.

View solution in original post

Replies 2 (2)
camelmasa
Shopify Partner
83 10 27

Also, We can share BillingAttempt ids for investigating. 

camelmasa
Shopify Partner
83 10 27

This is an accepted solution.

We received an email from Shopify's CS team. That was Shopify's bug.