Webhook Issues

MasudAkram
New Member
2 0 0

Hi,

We're getting a very high failed delivery rate on some of our order web hooks, primary due to Response (Timeout) even with response time of 0.6s. Our API end-points are working correctly and we don't see any issues there.

Any help with be greatly appreciated.

Thank you

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marcusradica
Shopify Staff
Shopify Staff
48 5 7

I can take a look for you, could you please DM me your endpoint 

marcusradica | Developer @ Shopify 
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MasudAkram
New Member
2 0 0

Hi 

Thank you for your help with this. Here are the end point:

https://ecommerce.ie.live.gelato.tech/v1/shopify/webhooks/orders/paid

 

Regards,

Masud

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marcusradica
Shopify Staff
Shopify Staff
48 5 7

Hey MasudAkram, I'm going to private message you to share my findings. Could you set up an account so I can message you the details on your failing webhooks

marcusradica | Developer @ Shopify 
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 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit Shopify.dev or the Shopify Web Design and Development Blog

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David_Db
Excursionist
21 0 6

We have the same issue. Timeout after 1 second.

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