What payout's retried_payouts_gross_amount means?

Shopify Partner
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I know there was a similar question already created, but it seems to do not receive enough attention.

I want to ask about one of the fields of the payout, retried_payouts_gross_amount.

  "id": 75856412846,
  "status": "paid",
  "date": "2021-09-20",
  "currency": "AUD",
  "amount": "145.28",
  "summary": {
    "adjustments_fee_amount": "0.00",
    "adjustments_gross_amount": "0.00",
    "charges_fee_amount": "3.07",
    "charges_gross_amount": "154.80",
    "refunds_fee_amount": "0.00",
    "refunds_gross_amount": "0.00",
    "reserved_funds_fee_amount": "0.00",
    "reserved_funds_gross_amount": "0.00",
    "retried_payouts_fee_amount": "0.00",
    "retried_payouts_gross_amount": "-6.45"

We just found that one of our customers has this field different from zero, but we are not sure what it means, so that we may miss something important. We suspect this field had an amount related to the number of times when you had to retry payout due to, for example, unavailability of customer bank. Would you please confirm if it's correct? If it's not, please give us some explanation, so that we can provide our customers with the best possible service.


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