WP Price Updater

MillsM
Tourist
5 0 3

Hi 

I am attempting to use this app to update prices from a google spreadsheet into shopify. 


Some but not all variants are coming up with error code '500' 

 

MillsM_0-1648608859364.png

Upon investigating further I have been given this message

 

500 Internal Server Error

An internal error occurred in Shopify. Please post in the Shopify APIs and SDKs forum so that Shopify staff can investigate.

 

Any assistance would be greatly appreciated! 

 

Thanks!

Replies 3 (3)
tewe
Shopify Partner
231 44 100

Hi @MillsM,

 

this is Thomas and the WP Price Updater is from us. Thank you for pointing us to this issue. The 500 seems to come from the Shopify API, but we will investigate it. First guess is, that the session token we retrieve is now only valid for short time period, and whenever you keep the app open for a longer time period, you might receive this error.

 

Regards

Thomas

 

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MillsM
Tourist
5 0 3

Hi Thomas, 

 

Thanks for your reply. I have closed and logged out of Shopify and re-tried and still the issue persists. 

 

If there is anything else I can try please let me know. 

 

Thanks!

 

Millie

MillsM
Tourist
5 0 3

EDIT - Thanks for the private message Thomas. 

 

Hi Thomas

 

Any luck with this? I need this product to work or look at another solution as it's now holding up website launch. 

 

 

Thanks, 

Millie