Account warned for policy violation: Broken checkout experience -- google merchant

VeritasGaming
Visitor
1 0 0

Hi, 

My website is https://veritasgaming.co.uk/ . I have made sure to keep my checkout process simple and easy, however on my google and youtube app, it keeps showing the attached message. Please help.

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Reply 1 (1)

EmmanuelFlossie
Shopify Partner
3106 228 742

Do not use Shopify to get the correct info. Go directly at source, which is Google Merchant Center.

 

Generally Google will only show 1 suspension reason, but most likely the reason is misrepresentation.

 

I tested your checkout and there are no issues I can see.

 

But you may find issues you have by checking this: https://community.shopify.com/c/Ecommerce-Marketing/Checklist-Suspended-Google-Merchant-Center-Accou...

Get in touch with Emmanuel: a Google Shopping Specialist, Google Ads Diamond Product Expert, and also a a Google Product Expert Education 2021 & Tailwind 2023 Award winner.
Need Google Merchant Center or Google Shopping support?.