New Member
1 0 1

Hey, I need help with signing into my Shopify store, It not allowing me access to my store. 

Reply 1 (1)
Shopify Staff
Shopify Staff
170 24 42

Hi @KamalAhmed1264 


I understand you are having some trouble logging in to your store, I am sorry to hear about that.


You mentioned that it is not allowing you to access the store - are you seeing any error messages when you login? Also, did you receive any emails from Shopify with regards to your store that might explain if there are any on-going issues?


If you cannot login as you have forgotten your password, you can try resetting it. We have a handy video tutorial on this here. If you forgot your store URL, you can use this link here to enter your email address and have a reminder sent to you.


Rick | Social Care @ Shopify 
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