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SSHSSA2611
New Member
2 0 0

i just started setting up my shopify store at the end of the proccess it was closed down randomly at thr end it said we couldlnt verify you buiness adress infomation what do i need it to be reactivated.

Replies 3 (3)
Ecommpremium
Shopify Partner
269 23 52

Hi @SSHSSA2611 can you share what email you got from shopify exactly on closure so I can help you in business address verification!

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SSHSSA2611
New Member
2 0 0

i didnt recive any email concerning that the adress was glitched it was a german adress but in the checkotu part it showed france . also my store is unactive so as my payment accout before the closing

June
Shopify Staff
312 86 53

Hi @SSHSSA2611, thanks for your question. 

Can you please connect with our support team (via our Help Center) so we can take a look at the status of your store? This will be our best option to reactivate your account if at all possible. Let me know if you have any difficulty getting in touch! 

June | Social Care @ Shopify 
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