Amazon MCF App "Available" inventory count discrepancy

Amazon MCF App "Available" inventory count discrepancy

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I installed the Amazon MCF app.


The "available" inventory count in the Shopify inventory dashboard does NOT match the "on-hand" inventory as shown in Amazon inventory dashboard. Shopify count equals the Amazon "available" count (13) but not the full "on-hand" count (48) which includes inventory in available + reserved status. Reserved is inventory available for sale even though it's currently being moved from one Amazon fulfillment center to another. 


Is this an app configuration issue on my end? Or does the Amazon MCF app pull data from the wrong/different inventory status than I think it should?



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