App reviews, troubleshooting, and recommendations
Hi there,
I'm wanting to be able to send my customers an automated feedback email after they purchase one of our products. Ideally a simple star rating. Does anyone know of any good options? I'm not looking to display the reviews, I'm more looking to gather feedback.
Thanks,
Flicka
Take a look at these apps:
https://apps.shopify.com/product-reviews
https://apps.shopify.com/video-product-review-app
https://apps.shopify.com/automizely-reviews
Hey @Flicka123, yes you can do this with the help of automated app. You can achieve this with the help of all in on ecommerce marketing automation app AiTrillion.
If you have any questions, feel free to ask.
Thanks
Hi @Flicka123,
I'm Richard - CRO Expert at PageFly Landing Page Builder. Welcome to Shopify Community!
In this case, you can refer to some of the top Shopify Reviews apps like Growave, Loox Product Reviews & Photos, Stamped.io Product Reviews, etc- from my experience, these apps allows us to easily set up automated emails to collect reviews from our customers, even simple emails to collect star ratings. And we're proud to have these apps integrated with our app PageFly to bring the best experiences to users via drag-and-drop system.
Hope my answer will be helpful to you and wish you would find the best one for your store.
Best of luck!
Please let me know if it works by giving it a Like or marking it as a solution!
PageFly - #1 Page Builder for Shopify merchants.
All features are available from Free plan. Live Chat Support is available 24/7.
Hi @Flicka123,
You can use Opinew - Effortless Review App to send automated review request emails to your customers after your product is successfully delivered, and choose the date you would like to deliver the messages. You can edit, customize the message, and even incentivize your customers with coupons, discount offers, or free gifts, etc.
Also, the app has integration with other marketing tools (like Omnisend, Klaviyo) that allows you to track reviews that are left on your product/ store, and create an automation workflow for customers who left reviews.
You can check the app and let me know if you are interested in learning more. I hope it can help you build social proof and boost conversions in your store.
Opinew Team.
We are using LOOX on Bento&co stores and we really appreciate it.
We get reviews and even more important maybe, we get a lot of pictures from our customers.
Hi,
Sure, there are different options in the Shopify app store for this requirement. Among these are the names listed below.
Another option for collecting reviews using WhatsApp is "Reviewbit WhatsApp reviews". Reviewbit is the most effective tool for collecting photo/video reviews. I constantly recommend this excellent tool that dramatically increases the number of reviews such as ratings, reviews in words, and photo/video reviews for a store. Because WhatsApp is the platform that has been incorporated. So getting the reviews isn't difficult.
Please checkout reviewbit here: https://apps.shopify.com/whatsapp-reviews
If you are not specifically looking for an email-based tool for collecting feedback, why don’t you try Reviewbit.
Shopify review application Reviewbit is a great review app. What makes it stand out from other review apps is that it collects reviews via WhatsApp.
Reviewbit sends automated personalized review requests to collect star ratings, text reviews, and photo/video reviews. This app also has attractive display widgets that allow you to showcase the reviews collected on your storefront.
When email review requests have a conversion rate of 1-2%, WhatsApp review requests sent over Reviewbit have a whopping 30% conversion rate.
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