App reviews, troubleshooting, and recommendations
We're getting this message from Shopify about our app. Does anyone know what these new API end points are meant to be? There's little info on what the new ones are.
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This is an accepted solution.
Hello @MassiveBlessing,
This is Gina from flareAI app helping Shopify merchants get $6Million+ in sales from Google Search, on autopilot.
As of API version 2022-10, you'll need the approval to access protected customer data on any store that isn't a development store. Protected customer data includes any data that directly relates to a customer or prospective customer.
Follow these steps to request access.
1. Login to your Partner Dashboard > Apps, and select your app.
2. From the sidebar, click App setup.
3. Find Protected customer data access and click Request access.
4. Select Protected customer data, provide your reasons for using it, and click Save.
5. If your app needs access to protected customer fields, then select the relevant fields, provide your reasons for using them, and click Save.
6. Complete your Data protection details, making sure that your app meets the protected customer data requirements.
7. Click Submit for review.
Before you upgrade the API version to the recent version, make sure your customer protected data request is approved.
Refer to these guides for more information
New Requirements for Shopify Apps that Use Customer Personal Data
Protected customer data
Hope this helps
Gina
This is an accepted solution.
Hello @MassiveBlessing,
This is Gina from flareAI app helping Shopify merchants get $6Million+ in sales from Google Search, on autopilot.
As of API version 2022-10, you'll need the approval to access protected customer data on any store that isn't a development store. Protected customer data includes any data that directly relates to a customer or prospective customer.
Follow these steps to request access.
1. Login to your Partner Dashboard > Apps, and select your app.
2. From the sidebar, click App setup.
3. Find Protected customer data access and click Request access.
4. Select Protected customer data, provide your reasons for using it, and click Save.
5. If your app needs access to protected customer fields, then select the relevant fields, provide your reasons for using them, and click Save.
6. Complete your Data protection details, making sure that your app meets the protected customer data requirements.
7. Click Submit for review.
Before you upgrade the API version to the recent version, make sure your customer protected data request is approved.
Refer to these guides for more information
New Requirements for Shopify Apps that Use Customer Personal Data
Protected customer data
Hope this helps
Gina
Thank you so much! Appreciate your help 🙏
Hi FlareAI,
I followed your steps to request access but am always receiving the following,
Please help me out how to get the approval for Protected customer data.
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