Re: (API problem) Buyer's informations

(API problem) Buyer's informations

AyoubTilaoui
Visitor
3 0 0

hello, I have my shopify store linked to a company's platform that handles product shippment and fullfillement through an API linked to their platform, but for some reason that I and not even their technical support could identify, the checkout informations don't get passed through, I can import products just fine every sale get's registered, but the buyer's info don't. below are the screenshots of the info, and app settings.
my store link is matbakh.us

Screenshot (75).png

Screenshot (76).pngScreenshot (77).png

Reply 1 (1)

AyoubTilaoui
Visitor
3 0 0

Update : 

it's not only with that app, I tried setting up a google sheet API, same problem, I dont get the requests for the customers details.