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App Extension Rejected With Message "App must be served over HTTPS."

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App Extension Rejected With Message "App must be served over HTTPS."

ademideajose
Shopify Partner
8 1 0

Hi guys.

So I just submitted my newly created app extension on Shopify app store and they responded with a rejection email saying:

"Your primary app listing has 1 issues to fix before you can submit your app for review

App must be served over HTTPS.

Your app URL's host is invalid."

Screenshot 2024-02-02 125137.png

Seeing this is an app extension I am a bit confused about what might be causing these rejects, I have double-checked my backend API domain and they all have an SSL/tsl certificate.

Please has anybody here ever faced something like this, please share how you were able to resolve the issue and the steps you took.

Thank you, any help will 

 

 

Accepted Solution (1)

BrainStation23
Shopify Partner
416 62 63

This is an accepted solution.

@ademideajose 
Try to check something
You need to change the app URL 
app url.png

Also, check if the extension is availableextension.png

 

If you  still face problems, feel free to reply to this post or like the post so that we can reach you further 
Joy Matubber| Brain Station 23

 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution


Brain Station 23 PLC (Mail: js.sbu@brainstation-23.com)
- Was your question answered? Mark it as an Accepted Solution
- Did the solution not address your concern? We kindly request that share or mail your store URL with us this will enable us to collaborate more closely.
- Explore our Shopify public apps

View solution in original post

Replies 3 (3)

BrainStation23
Shopify Partner
416 62 63

This is an accepted solution.

@ademideajose 
Try to check something
You need to change the app URL 
app url.png

Also, check if the extension is availableextension.png

 

If you  still face problems, feel free to reply to this post or like the post so that we can reach you further 
Joy Matubber| Brain Station 23

 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution


Brain Station 23 PLC (Mail: js.sbu@brainstation-23.com)
- Was your question answered? Mark it as an Accepted Solution
- Did the solution not address your concern? We kindly request that share or mail your store URL with us this will enable us to collaborate more closely.
- Explore our Shopify public apps
ademideajose
Shopify Partner
8 1 0

Thank you, i was able to solve cause you pointed me in the right direction

JOSEPH_ANDERSO1
Shopify Partner
49 0 7

Hi,

 

My app URLs and redirection URLs are https://inventory.connexecommerce.com

https://inventory.-staging.connexecommerce.com

 

I still receive the app must be served over HTTPS. My app is called Connex Inventory Planner. All of my URLs passed in the SSL checker.