App not installing after uninstall

Shopify Partner
1 0 0

Hello guys,

so i did uninstall the app called 1razorpay which makes me to receive the payments but recently i deactivate it and then uninstall it in the payments because i wanted to put another account API but after uninstalling the app, i tried installing it but whenever i click on install it just says that this app is not installed and gives a option to install but whenever i click on it, it just refresh the page and nothing! I really need help! I am unable to receive money! It would be mean a lot if anyone can help quickly

Reply 1 (1)

Shopify Partner
48 1 5

You'll need to contact app developer for this. Most likely they need to reset the config on their side for the reinstall to work.