App not working

mattyj198
New Member
1 0 0

I need to speak to someone right away.  I have cusomers waiting to pay and I can't open my app.  Give me a # I can call.

 

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Tira
Shopify Staff
Shopify Staff
1246 88 206

Hey, @mattyj198.

Tira here to help. 

What app are you trying to open and what happens when you try to open the app? Please let me know so that we can troubleshoot this together. 

Talk to you soon,

 

Tira | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

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Tira
Shopify Staff
Shopify Staff
1246 88 206

Hi, @mattyj198.

Tira here again.

I didn't hear from you after I replied to your post a few weeks ago. Were you able to resolve this on your own? 

I would love to know how I can help!

Talk soon, 

Tira | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

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