App reviews, troubleshooting, and recommendations
Home Care Package System
Under The Australian Governments Home Care / NDIS packages approved elderly or disabled people can receive up to 100% of their supplements paid for by their home care provider under the scheme.
Under the Government sponsored packages approved applicants can order product without requiring payment at the time of order and their home care / NDIS provider is invoiced for the products they purchase. The provider will then pay OE independently of the customer.
To take advantage of this opportunity we need functionality on our website where a customer can establish an account with OE which also has their home care provider details so an invoice on order can be sent to their home care provider for payment by the provider. We will need to be able to develop a database of aged care providers we work with which has their name, address, email, contact details. This can then be the source of a drop-down menu where the customer can select their provider from the list of approved providers we have relationships with. This will then allocate the order to a provider so an invoice can be generated. The invoice then needs to be automatically sent via email to the provider for payment. Ideally this links to a debtors system which keeps details of outstanding invoices and can also be matched against payments received from the provider.
In summary we need the following:
This is obviously a high-level summary, and I am sure there will be a lot more detailing required.
Hi EcoMarco. I am struggling with this as well. May I ask how you went? Thanks. Naomi
Hi Pragon, we hired someone in Upwork to create a custom program for us instead. No other app has the capabilities we need.
This is a HUGE ask, but is there any chance you can email me your upwork contact so I can ask them to do the same for me???? It would be so much easier to use the same person. My email is [email protected] Thanks in advance if you can.
hi is it possible if i can get this info too. Interested for mobility products. My email is [email protected] thanks so much
I'd like to inform you that Care Access has indeed developed a solution that addresses your needs. We have successfully utilized NDIS APIs to create a system that streamlines the process of invoicing and payment for approved customers and their home care providers. To learn more about Care Access's solution and how we can help you implement these features on your website, please click here or feel free to contact our team at [email protected].
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