app wont download

TopTrail
New Member
7 0 0

Hi, I use an iPhone 12, I try to download the Shopify app for iPhone, I go to the app store and I click on download, the download icon loads and returns to the same state as before, nothing happens.
How do I fix this problem so that I can download Shopify to my iPhone?

Replies 3 (3)

JuneN
Shopify Partner
62 2 23

In this case, the problem might be coming from the Shopify app. Have you contacted Shopify's support team?

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TopTrail
New Member
7 0 0

No , how can i contact Shopify's support team?

TopTrail
New Member
7 0 0

Hi , I didn't find solution , can you please help me , it's the only thing the missing for me to start the shop