I'm sorry to hear you're having trouble with apps within your Shopify store. If you're finding these apps are not working as intended, then you would need to contact the app developer directly as they fully support the app they've developed for the Shopify admin. You can typically find their contact information within the dashboard of the app; however, if you're unable to access the dashboard, then you can look up the apps listing in the Shopify app store. On the right-hand side, you will find the contact information for the app developer.
You can contact the app developer for the app shown in your screenshot by email at: email@example.com
Trevor | Community Moderator @ Shopify - Was my reply helpful? Click Like to let me know! - Was your question answered? Mark it as an Accepted Solution - To learn more visit the Shopify Help Center or the Shopify Blog