App reviews, troubleshooting, and recommendations
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Hey team
Just a quick question: Does anyone know if app credits awarded to app users through the partner dashboard are automatically applied to that user's next recurring subscription charge?
Here is the info from Shopify, but I can't see specific mention of the credits being applied to app subscriptions:
Award app credits to merchants (shopify.dev)
Cheers
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Solved! Go to the solution
This is an accepted solution.
For anyone who comes across this, I reached out to Shopify to check. Credits are applied to the general bill, so they aren't specifically applied to your app, but in a way they sort of are, as the overall bill will be reduced.
Also, if you send credits to an app user, the value is taken out of your next payout.
autoBlogger: Seamlessly scheduled, fully automated, AI-powered, and SEO-optimised blogging with FAQs, table of contents and other features! Start your 14-day free trial today!
autoSchema: Fully automated and continuously updated Google structured data, including duplicate data removal. Simple to install – try it now!
This is an accepted solution.
For anyone who comes across this, I reached out to Shopify to check. Credits are applied to the general bill, so they aren't specifically applied to your app, but in a way they sort of are, as the overall bill will be reduced.
Also, if you send credits to an app user, the value is taken out of your next payout.
autoBlogger: Seamlessly scheduled, fully automated, AI-powered, and SEO-optimised blogging with FAQs, table of contents and other features! Start your 14-day free trial today!
autoSchema: Fully automated and continuously updated Google structured data, including duplicate data removal. Simple to install – try it now!