Are my Shopify product reviews still recoverable?

[craiganderson]

I know that Shopify discontinued their reviews app and I thought that I had backed up my reviews but I can't find them! The review star ratings are still showing on our website but I can't seem to find the actual reviews anywhere so that I can export them into Judge.me. Can anything be done to recover them? At least some of the data is somewhere on my site but the Shopify Review app was uninstalled so I can't see if there is a way to export them.

[rajimulislamjoy]

It's unfortunate that Shopify discontinued their reviews app. Since the app was uninstalled, the reviews might still be stored in your store's database. You could try reaching out to Shopify support for assistance in recovering the reviews data. They might be able to provide guidance or access to the data you need to export them into Judge.me.

[Stacy_Zhuk]

Hello @craiganderson,

Try to contact Shopify support. They possibly may assist. 

Best regards,
Anastasia

[dianna_a]

We're having the same issue - but ALSO - the stupid widget is still appearing on our products page and I have no clue what the coding is to remove it (I don't want to mess up the rest of the page). Has anyone been able to figure that out?