Are my Shopify product reviews still recoverable?

craiganderson
Shopify Partner
1 0 1

I know that Shopify discontinued their reviews app and I thought that I had backed up my reviews but I can't find them! The review star ratings are still showing on our website but I can't seem to find the actual reviews anywhere so that I can export them into Judge.me. Can anything be done to recover them? At least some of the data is somewhere on my site but the Shopify Review app was uninstalled so I can't see if there is a way to export them.

Replies 2 (2)

rajimulislamjoy
Shopify Partner
190 16 22

It's unfortunate that Shopify discontinued their reviews app. Since the app was uninstalled, the reviews might still be stored in your store's database. You could try reaching out to Shopify support for assistance in recovering the reviews data. They might be able to provide guidance or access to the data you need to export them into Judge.me.

 

Please don't forget to Like & Mark Solution to the post that helped you. Thanks!
If you'd like to support me, you can Buy Me a Coffee
Need a Shopify Designer or Dropshipping Expert ?
Hire us at WhatsApp! For Shopify Design | Shopify Customize | Dropshipping

Stacy_Zhuk
Shopify Partner
456 21 65

Hello @craiganderson,

 

Try to contact Shopify support. They possibly may assist. 

 

Best regards,
Anastasia

Co-founder at Whidegroup, e-commerce development company from Ukraine
- 10+ years of experience with SMBs
- Deep expertise in custom development & optimization
E-mail: anastasia@whidegroup.com