Auto-ds

Shopmme
Visitor
1 0 0

Dear, I want to disconnect my auto-ds account from my Shopify account to avoid being charged unjustified fees again. I have deactivated my account. Can this please be removed and closed

Reply 1 (1)

Sophia
Shopify Staff
1656 107 214

Hi, @Shopmme!

 

If you are referring to charges from the AutoDS All‑In‑One Dropshipping app, please note that this is a third-party app and you may need to contact the developer to ensure that your account with them is closed. You can find their contact details on their app listing page linked above.

 

It it is possible to receive a final invoice if you had been in the middle of a billing period before uninstalling an app.

 

To clarify, have you deactivated your account with AutoDS, or have you deactivated your Shopify store? 

Sophia | Social Care @ Shopify 
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