Automated email message with Zoom recording link after product purchase

[formulaguruasst]

Hello,

Can Klaviyo be used to send automated messages with a preset link to a Zoom recording immediately after a customer purchases the product? If not, is there an app that has this functionality?

[speedboostr]

Yes, you can setup an automated Flow with the link in Klaviyo, and have it triggered based on the product ordered. We're big fans of Klaviyo (I think a must have app for online stores), here's a article about more ways to use it: https://speedboostr.com/automated-email-marketing-with-klaviyo.

An alternative method without an app - you can edit your order notification email to include a link based on the product ordered.

For example:

{% assign include_link = false %}
{% for line in line_items %}
  {% if line.product.vendor == "Some vendor name" %}
    {% assign include_link = true %}
  {% endif %}
{% endfor %}

{% if include_link %}
<p>See more information see <a href="link_to_your_video">this video</a>.</p>
{% endif %}
  

Here's the reference for the variables you can use in notification emails: https://help.shopify.com/en/manual/orders/notifications/email-variables

If you need help with either of those feel free to reach out to my team at speedboostr.com/contact. We're a team of Shopify developers with a wide range of skills.

[formulaguruasst]

Thank you! I'll take a look and give your recommendations a try.

[formulaguruasst]

How do you create the flow to only trigger once a specific product is purchased? This email is specific to one product completed order - not all products in the store.

[speedboostr]

@formulaguruasstif you're using the Shopify notifications method, you select the variable that you want to trigger the addition of the link.

In my code example I used the product vendor: {% if line.product.vendor == "Some vendor name" %}, but you could also use product.title contains "some word in the title", or product.tags contains "some tag".

If you're using Klaviyo, here's how you create a product specific flow: https://help.klaviyo.com/hc/en-us/articles/115002779431-Creating-a-Product-Specific-Flow

[Gavinator]

Not sure if this applies in your case or not, but I thought I'd mention that BookThatApp supports creating a unique zoom meeting when a product (Class, Appointment) is purchased and you can then include a link to the meeting in the email templates, including the reminder notification for just before when the class/appointment starts.