This is Gina from flareAI app helping Shopify merchants get $6Million+ in sales from Google Search, on autopilot.
I'm sorry to hear that you are experiencing issues with Shopify automation and email pop-ups on your page. Here are a few steps you can take to troubleshoot the problem.
1. Check your email automation settings Make sure that your email automation is properly set up in your Shopify account and that it is connected to your pop-up. Check your email templates and make sure they are set up correctly.
2. Test your pop-up Test your pop-up by previewing it on your website to see if it appears and functions properly. If it doesn't appear, check the settings to make sure it's set to display correctly.
3. Check for conflicts If you are using third-party apps or custom code on your site, there may be conflicts with your email automation and pop-up. Disable any third-party apps or custom codes temporarily to see if the problem is resolved.
If you are still experiencing issues, contact Shopify support for assistance. They may be able to help you troubleshoot the issue and identify any potential problems with your account or settings.
I hope this helps you resolve the issue with your Shopify automation and email pop-up.