Bill payment

MariaMaria54
Visitor
1 0 0

How come Shopify won't let you pay some of your bill if you don't have it all? It keeps rejecting what I have! I don't understand?

Reply 1 (1)

Victor
Shopify Staff
2346 221 510

Hi @MariaMaria54,

 

Shopify requires all invoices to be paid in full in order for continued use of the Shopify platform. When an invoice is issued, the entire amount is required to be paid and we do not allow merchants to only pay part of their due charges in order to continue using Shopify. If your store is closed due to non-payment you can log back in and pay off the invoice to reactivate the store.

Victor | Social Care @ Shopify 
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