App reviews, troubleshooting, and recommendations
Got an issue that I hope someone can help us with. We have the DEAR inventory system. We have them integrated with our new Shopify store but we're having issues with the bundles. We have bundles of products that are seen as 1 sku to the customer. The customer doesn't have the option to add products into their own bundle. What we are running into is when Shopify sends the customers order to DEAR for inventory purposes it doesn't itemize the list into the separate products that make up the SKU/bundled product. Does anyone know what app is out there that we can use for bundles that works that way but also on the backend part would send out the bundle has the itemized items in it.
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This is an accepted solution.
Hi
We developed our bundle app for this scenario as our users had similar issues and needed virtual orders like you mentioned to be unbundled into the components.
Our bundles app lets you sell a normal product but as it is configured as a bundle in our backend so after it sells we split the bundle product into the individual SKUs that make it. This can then be processed by DEAR as per normal.
If you would like to test it out send us an email and the team can help you configure a test product and run some test orders.
Regards
Tom
This is an accepted solution.
Hi
We developed our bundle app for this scenario as our users had similar issues and needed virtual orders like you mentioned to be unbundled into the components.
Our bundles app lets you sell a normal product but as it is configured as a bundle in our backend so after it sells we split the bundle product into the individual SKUs that make it. This can then be processed by DEAR as per normal.
If you would like to test it out send us an email and the team can help you configure a test product and run some test orders.
Regards
Tom
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