Can anyone recommend a good live chat app for multiple stores?

[24W]

im looking for a live chat app recommendations

I have 4 Shopify stores and i would like to have one live chat which allows me to speak to customers

is this possible? If so can anyone recommend any good apps?

[Noah_D]

We use tawk. It should let you do what you want.

And it's free.

[Stacy_Zhuk]

Hello @24W,

You can try the HelpCenter app by Vertex LV.
It allows you to:
Build an informative, easy to navigate FAQ page that will answer your customers’ questions before they appear in your inbox
Manage all inquiries from multiple channels in a single HelpDesk system
Use one account for several e-shops or communication channels, and so on
Keep your business accessible in real-time with a Live Chat

Best,
Anastasia

[DidiFromPremio]

You can check out: Zendesk, LiveChat & GetButton for live chat.

I'd also recommend Chaty - you can add up to 20+ social and communication channels like WhatsApp, Facebook Messenger, TikTok, etc to give customers a chance to chat with you on their favorite apps. 

[SharkbyteTeam]

Hello, 

Yes, it's definitely possible to use a live chat app to communicate with customers across multiple Shopify stores. There are several live chat apps available on the Shopify App Store that offer this functionality.

One app that I would recommend checking out is HelpCenter.

If you're looking for an all-in-one solution that not only includes live chat but also a robust FAQ section and support ticketing system, I would recommend checking out the HelpCenter. The app includes a live chat feature that allows you to communicate with customers in real-time, as well as a comprehensive FAQ section and support ticketing system. 

Overall, there are several great live chat apps available on the Shopify App Store that can help you manage customer interactions across multiple stores.

I am hopeful that my response will be of assistance to you.

Sincerely,  

Shark Byte team.