Can Digital Downloads App links work on mobile and do they expire?

[susan-c]

Hello. I will be launching a digital downloads printable store and have 3 questions regarding the Digital Downloads App.

1. Does the download link work on mobile devices? The Shopify digital download sites I have been on recommend using a desktop or laptop computer for downloading because apparently there can be issues using a link for downloading on mobile devices.

2. Does the link expire? If so, how long do customers have to download the product?

3. For file sharing purposes, I was thinking of limiting the number of downloads. Is there a certain number you would recommend (I was thinking of 3)? Thank you.

Susan

[gr_trading · Accepted solution]

Hi @susan-c ,

Below are the answer

1. Yes, download links works for mobile too.

2. I doubt that link expire, because i digital industry once you purchase any assets you have right to use it anytime.

Like windows, digital media like image and videos.

Until you rent it for specific time period.

However by using custom app you can restrict the access of media.

3. What do you mean by sharing will you allow user to share file links to others.

Downloading count don't think will work, since your product is digital. Anyone can download once and keep it on drive or system and share others.

Hope my answer could help...