Can I uninstall the discontinued Facebook shop app without losing my pixel?

LastRep · ‎06-15-2021

Can uninstall the Facebook shop app? It says discontinued by Shopify and has this next to it 🚫. I’m just worried because it says i will lose my pixel

Trevor · ‎06-15-2021

@LastRep

Facebook Shops was delisted as of February 26th, 2021. The channel should no longer work with your admin as it would require you to set up the new Facebook sales channel. You can remove Facebook Shops, then follow our guide here on how to ensure your Facebook Pixel is set up correctly within your admin.

Let me know if you have any issues along the way.

Trevor | Community Moderator @ Shopify
- Was my reply helpful? Click Like to let me know!
- Was your question answered? Mark it as an Accepted Solution
- To learn more visit the Shopify Help Center or the Shopify Blog

View solution in original post

Trevor · ‎06-15-2021

@LastRep

Facebook Shops was delisted as of February 26th, 2021. The channel should no longer work with your admin as it would require you to set up the new Facebook sales channel. You can remove Facebook Shops, then follow our guide here on how to ensure your Facebook Pixel is set up correctly within your admin.

Let me know if you have any issues along the way.

Trevor | Community Moderator @ Shopify
- Was my reply helpful? Click Like to let me know!
- Was your question answered? Mark it as an Accepted Solution
- To learn more visit the Shopify Help Center or the Shopify Blog

Can I uninstall the discontinued Facebook shop app without losing my pixel?

Can I uninstall the discontinued Facebook shop app without losing my pixel?

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