Recently when I try to access it to edit the text, I get an error message:
copycat.internalfx.com refused to connect.
I've tried to contact the maker but had no luck. Right now I have a bunch of product pages with text I can't change. I'd like to be able to edit the text, or be able to delete it. I've tried to contact Shopify Support but it seems like their so-called help links and screens are specifically designed to prevent contacting support. I clicked on the Apps page in their Support section, which listed all the apps I have installed, and I don't see Copycat listed there. I'm concerned I have an orphaned app installed on my site and I want to know how I can get rid of it and the text that I added using the app.
I'd really like to hear from someone who works at Shopify, but I'll take any advice I can get. Thanks for your help.