Can not create webhook with orders/create topic on DEVELOPMENT store

Shopify Partner
1 0 0

I am building a Shopify App that needs to create a webhook with the orders/create topic to get the address of each new order.


However when I run the below code I get the following error:


    path: '/admin/api/2023-04/webhooks.json',
    data: {
        webhook: {
            address: `https://${process.env.SHOPIFY_APP_HOSTNAME}/api/v1/shopify/webhook`,
            topic: 'orders/create',
            format: 'json',




  code: 403,
  statusText: 'Forbidden',
  body: {
    errors: 'You do not have permission to create webhooks with orders/create topic. This topic contains protected customer data. See for more details.'
  headers: {



When I go to the URL in the error message, there is a notice above the form which says "If you’re installing on a development store, select your data use in step 1 to access protected customer data." As you can see in the screenshot below I have completed step 1 of the form but I still cannot create webhooks with the orders/create topic on my development stores. Does anyone know how I can resolve this?


Screen Shot 2023-05-29 at 16.59.04.png






Reply 1 (1)
Shopify Partner
12 0 0

I'm also stuck on this error. Have you found the solution?