Can't enter Google product category

Can't enter Google product category

lukabudik
Shopify Partner
1 0 0

Hey,

 

I am having an absolutely terrible time trying to set up Google Merchant Center on my e-shop. I still get the error that my product categories aren't entered correctly. Whenever I try to go and fix this, I can actually choose the category, it gets switched to it's ID but the error is still there, no matter what I do.

Snímek obrazovky 2024-09-17 v 12.03.05.png

Anyone experienced this?

 

Thanks a lot!

Reply 1 (1)

EmmanuelFlossie
Shopify Partner
3574 276 847

Please note that submitting the google product category is not required, because if you don't submit the value, Google will auto assign one based on your data.

 

To report the issues to Google use this form: https://support.google.com/merchants/contact/shopify_3p_support_app

 

But the google and youtube app is honestly not a great app in my opinion, it does not allow you to map advanced rules to a value, I prefer to use https://apps.shopify.com/multiple-google-shopping-feeds for my clients.

 

So you have several ways forward, don't submit the value, submit the value in GMC instead, or use a different app.

 

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