App reviews, troubleshooting, and recommendations
Can we store merchants or admin email IDs in our app database to send emails for feature requirements, support or to thank them for installing the app ?
Hello @oscprofessional
Yes, we can store it for feature requirements, but we must delete it when the user uninstalls the app, as required by GDPR.
If the solution presented meets your needs and addresses your query effectively, I encourage you to accept it as the chosen answer. This will acknowledge the support you received and aid fellow community members in identifying reliable and effective solutions for their similar concerns.
Thank you.
Hi @oscprofessional,
Yes you can. However you must delete the info if they uninstall you app as required by GDPR law.
Regards,
Marko
Bundler combines perfection with non-negotiable value and total creative control. Learn more
Shopify and our financial partners regularly review and update verification requiremen...
By Jacqui Mar 14, 2025Unlock the potential of marketing on your business growth with Shopify Academy's late...
By Shopify Mar 12, 2025Learn how to increase conversion rates in every stage of the customer journey by enroll...
By Shopify Mar 5, 2025