Hello Shopify Community,
I hope this post finds you all well. I'm Sarah, a newcomer to Shopify, and I find myself in a bit of a situation with the Robo Product Importer app. Unfortunately, I forgot to uninstall it before the free trial ended, and now I'm being prompted for payment.
As a beginner, I haven't had the chance to use the app, and I'd really appreciate some guidance on uninstalling it without incurring charges. Additionally, the payment is currently in a pending state, and I'm unsure how to cancel it.
Is there a user-friendly process for uninstalling apps without charges on Shopify? And, how can I cancel the pending payment?
Your assistance and insights would be incredibly valuable. Thank you all for your understanding, and I look forward to your advice.
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