Cannot register Orders_Updated because it contains protected customer data

Solved

Cannot register Orders_Updated because it contains protected customer data

SilasGrygier
Shopify Partner
19 2 7

Hi all, I just registered a webhook during the OAuth process with the latest node-template, but I receive the following error message 

 

 

"message": "This app is not approved to subscribe to webhook topics containing protected customer data. See https://partners.shopify.com/2531460/apps/12535791617/customer_data for more details."

 

 

But the app I'm using is being installed for a development store which according to the docs doesn't need the approval to access customer data. Is there a way to register webhooks for development stores without having to approve the customer data access?

 

Accepted Solution (1)

SilasGrygier
Shopify Partner
19 2 7

This is an accepted solution.

This somehow got solved by re-installing the app

View solution in original post

Replies 4 (4)

SilasGrygier
Shopify Partner
19 2 7

This is an accepted solution.

This somehow got solved by re-installing the app

rohanrajpal
Shopify Partner
38 0 13

I am facing the same issue, reinstalling the app did not work for me 😞

Founder | meetspur.com
Feel free to reach out to me at howdyrohan@gmail.com or @rohanrajpal98 on Twitter

sebastiandev
Shopify Partner
67 1 20

I am facing the same issue. Any solutions?

johnmcguin88
Shopify Partner
13 1 1

try to follow the link to fill out the form for customer data