Cannot reinstall Review App from Shopify after deinstalling it

Cannot reinstall Review App from Shopify after deinstalling it

sysman75
Visitor
3 0 1

Hi Community,

 

I deinstalled the REVIEW APP from Shopify from my Shop. Now I want to reinstall it, but it won't let me. There is no reinstall button (see screenshot below) and I cannot find it in the App Store either.

 

Screenshot 2023-10-11 01.48.56.png

 

I haven't used the Review App yet. So I have or had no reviews.

 

My Question is: How can I reinstall the Review App from Shopify.

 

Help or advise would be greatly appreciated.

 

best regards,

Ulf

Reply 1 (1)

Mac
Shopify Staff
1690 177 280

Hi, @sysman75!
Thanks for reaching out in our Community Forums and for sharing your concern, I’d be happy to help.

 

I understand that you are looking to reinstall the Shopify Reviews App. To gather more context and assist you further, we will need access to your account. Please note that we are unable to provide account-specific support through the Community Forums. However, we would be more than happy to continue assisting you through our Help Center. To access our live support, you can ask the Virtual Shopify Assistant to contact support. It will guide you through the next steps on how to connect with a team member.

 

We look forward to assisting you there!

Mac | Social Care @ Shopify 
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