App reviews, troubleshooting, and recommendations
Hi,
I'm a new shopify store owner.
I'm trying to connect my store to CustomCat app but it failed every time.
Whenever, i connected my store, it took me to the correct store and asked me launch the app.
But when i got to the app, it asked me to connect to a store again?
I've done it at least 5-6 times today without success.
Has anyone experienced this error before?
Much appreciated,
Warm Regards,
I'm a fellow user, this could be a potential technical issue. I've checked the customcat contact page and I would recommend checking contact@customcat.com with customcat or Shopify support on their site https://help.shopify.com/en/questions#/login for troubleshooting.
Wishing you all the best!
Im having the same problem. Since this was brought up several years ago one would think a solution or fix is availale by now.
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