Change the dicital product name when the product is part of a bundle

Arteeni
Not applicable
2 0 0

I sell digital files (PDFs) in my Shopify shop. I have created a few new products that are part of a bundle. I have sold the bundle already to quite a few customers and now I have come to a second thought of the name of one of the original individual product. The digital files are evolving documents and I need to update and send the new file for the customers.

If I change the product name, will the digital files still be updated for the existing customers?

If I change the product name, will it cause any troubles and challenges for the bundle and the bundle customers? Will they still get the new file as usually?

Thanks!

Replies 3 (3)

Henry_Fordeer
Shopify Partner
37 0 9

@Arteeni As I understand it, if you change the product name, it will not have any effect on new customers, because they have not used or experienced the product.
For old customers, I think they will have some trouble with the name and need an email notifying them of this name change to avoid causing misunderstandings.

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Arteeni
Not applicable
2 0 0

New customers wouldn't be a problem in deed, and notifying existing customers is not a problem neither. I just wan't to make it sure the update mails for the digital files will work and that it wouldn't have any effects to existing customers on bundler. 

Maybe I just try it with test products 🙂

ProfitLabs
Shopify Partner
138 6 19

Hi @Arteeni ,

 

Could you share which bundle app you are currently using for the setup?

Abhinav | Shopify Partner
- If helpful, please Like and Accept Solution.
- Creator of Sync Inventory - GoGo - Sync Inventory Across Multiple or Single Shopify Store .
- Creator of Profit Bundles - Sell Omni Sales Channel Bundles that you can fulfill yourself or even by a 3PL or Dropshipper.