Is there an easy-to-integrate chat app for Shopify?

Paula2021
Excursionist
28 0 5

Hi, I am using this electro theme from arena commerce: https://electro-5-test-store.myshopify.com/ . I have done a few customizations ( just in the HTML) for rendering. 

I was wondering if there is an app that would integrate easily ? Do you have any recommendations?

 

Thankyou for your help, I appreciate it!

 

 

Replies 7 (7)

oscprofessional
Shopify Partner
15830 2369 3072

Hi,

Sharing you the urls for chat app, it can easily installed.

https://apps.shopify.com/tidio-chat 

https://apps.shopify.com/browse/customer-support-messaging-and-chat 

https://apps.shopify.com/chat 

https://apps.shopify.com/tawk-to 

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PageFly-Richard
Shopify Partner
4164 935 1586

Hi @Paula2021 

I'm Richard from the PageFly page builder app. 

May I know have you tried the Crisp chat? Here's the help documentation on how to set up Crisp on your Shopify store. 

This is a great tool to help you to connect and chat with your customers. I use Crisp and I would love to share it with you.

If you find my answer helpful, just give it a like. Let me know if you have any further questions. 

Richard, PageFly.

Please let me know if it works by giving it a Like or marking it as a solution!


PageFly - #1 Page Builder for Shopify merchants.


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AiTrillion
Shopify Partner
4167 244 733

Hello @Paula2021, definitely you can install the all-in-one Shopify app AiTrillion.

AiTrillion helps you to connect with the right person at the right time in the right place. It also automates the workflow behind the scene and acts as an extension of your support team. It includes:

  • Code-free customization
  • Faster customer resolutions
  • Modify your chat settings in one click
  • Ai chat widget setting
  • Notify admin via email
  • Engage high-intent leads
  • Prioritize your most urgent queries
  • Route conversations to the right people

Thanks!

Sachin D | Shopify Growth Expert @ AiTrillion

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siennarubio
New Member
15 0 0

Hi @Paula2021!

 

As recommended by the other user here in the community, tawk.to is the most widely used chat application on the planet with over 4million users, and best of all, we are FREE forever!

Check out why we're free here: https://www.tawk.to/why-free.

We are ranked #1 with a 98% customer satisfaction score, millions of people use tawk.to to interact with billions of customers. 

Check our what our customers have to say - https://www.tawk.to/stories

 

For Shopify integration with tawk.to, you can find it directly on your Shopify App Store. It takes only seconds to add your tawk.to widget to your Shopify account.

Start by logging into your Shopify account. Then navigate to the Shopify App Store.

You may visit our Help Centre here to learn more: https://help.tawk.to/article/shopify

 

Let me know if you have any other questions, require assistance, or just want to talk to someone at tawk.to here is a link to my calendar - https://calendly.com/siennarubio/30min; I'd be happy to help!

VitaF
Shopify Partner
159 2 28

Hi Paula!

A great option for Live Chat software that integrates conveniently to your store comes with HelpCenter App. Setting up live chat for your store is super fast and simple - you will be able to do it within minutes and you don’t need to have any knowledge in coding. 

I hope you’ll find this feature of HelpCenter beneficial and you can create a valuable shopping experience for your customers.

Helpcenterapp

Scarlett__H
Tourist
7 1 1

Hi Paula, 

These days most of the chat apps are easy to integrate with a website because all you need to do is just pasting a piece of code into your HTML, so the thing is how the chat app is going later on (Does its features support well to your business needs?, Does it cost more than your budget allowed? etc.). Even it’s pretty risk-free to choose a live chat tool thanks to the free trials, but it's better if you have a list in your mind and have a close look at their review on their features, how to set up, pricing, and reviews from prior users first. Here is a list that I find pretty detailed about 5 popular live chat apps. From my personal experience, I like to use Tidio most. 

Hope this is useful to you a bit.

SharkbyteTeam
New Member
30 0 0

For a streamlined support solution with integrated chat capabilities, I recommend using the HelpCenter app. HelpCenter is an intuitive, easy to set up and use customer service software for e-commerce to make your interactions with customers more effective.

If you find it useful, please indicate by liking or marking it as a solution! Looking for powerful Shopify apps to optimize your online store? Try Trackr for easy order tracking and fulfillment management and HelpCenter for a comprehensive knowledge base and customer support solution. These apps will help you streamline your store operations and provide excellent customer service.