App reviews, troubleshooting, and recommendations
Hi there we are looking for a chat widget for our store, that when a customer initiate a chat with us his initial inquiry and all conversations moving forward are documented in an email. We would like to be able to store our conversations with our customers so that we can always look back to improve or see trends in response to what the needs are.
Hi @dashskinjoel 😊
This is Ellie from BOGOS (formerly Free Gifts by Secomapp), the #1 Promotion App on Shopify.
You can try these apps on your store:
- Shopify Inbox: developed by Shopify with 5000+ reviews. And it's Free.
- Crisp Chat: I had previously used the app, it's easy to use. They also allow you to send the chat history to email, and you can create a FAQ too.
- Moose: A free app that's beautifully designed & easy to use. An all-in-one app as it has both tickets and live chat.
If my answer is helpful, I would appreciate it if you could give me a Like or accept it as a Solution! 😊
All the best,
Ellie
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