Cleaning out code snippets from apps

ogeid
Shopify Partner
68 0 23

I have installed Klaviyo on one of my sites. During the setup, I inadvertently duplicated the accounts in Klaviyo. I had their support team clean it out for me, but now there is extra scripts in my code and I can't find where to remove it. And Klaviyo says they can't see it from there end.

 

klaviyo-issue-1.png

D.E.W. L.A. - Web Design
https://dew.la
Reply 1 (1)

BananaMoon
Excursionist
64 1 5

Hello,

It happened to us once (so we had 2 .js file loading instead of once), but after some talk with support it was fixed quite fast. Maybe you can talk with your account manager?

Have a nice day,