Shopify Apps

Louise_Buisson · ‎10-28-2022

Hi, I am using Canopy theme for my website. I seem to have lost all my filtering - both from A to Z, Highest to lowest etc as well as by collections. I have a 3rd party app installed but this only works when someone searches but not if someone clicks on a collection.

I seem to be going round in circles! On the Canopy theme documentation which is 2.0 there doesn't seem to be any mention.

Any help would be most appreciated! 🙂

Many thanks.

Screen grabs attached.

Louise

Guleria · ‎10-28-2022

Hello,

Check the app settings, you have to enable it for collections pages too.
If you can't find it, ask from app support.

Thanks

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MOISCHKOWITZ · ‎10-28-2022

Salut Louise

it could be that you can reactivate it if you go to:

"online-store->themes -> customize"

there select the collection template you are using - on the left hand side select "product grid" and then - on the right hand side - go to theses settings:

Let me know if it worked

Mark

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