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Collection And Search Filters Not Showing on Canopy Theme

Louise_Buisson
Tourist
3 0 1

Hi, I am using Canopy theme for my website. I seem to have lost all my filtering - both from A to Z, Highest to lowest etc as well as by collections. I have a 3rd party app installed but this only works when someone searches but not if someone clicks on a collection. 

I seem to be going round in circles! On the Canopy theme documentation which is 2.0 there doesn't seem to be any mention. 

Any help would be most appreciated! 🙂

Many thanks.

Screen grabs attached. 

Louise

2022-10-28.png

Replies 2 (2)
Guleria
Shopify Partner
2209 457 671

Hello,

 

Check the app settings, you have to enable it for collections pages too.
If you can't find it, ask from app support.   

Thanks 

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MOISCHKOWITZ
Trailblazer
249 19 32

Salut Louise

 

it could be that you can reactivate it if you go to:

 

"online-store->themes -> customize"

 

there select the collection template you are using - on the left hand side select "product grid" and then - on the right hand side - go to theses settings: 

screenshot 2022-October- 17.jpeg

 

Let me know if it worked

Mark

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