Color swatches not working on imported products from "Multi Vendor Marketplace" app

Color swatches not working on imported products from "Multi Vendor Marketplace" app

A_souza
Visitor
2 0 1

Some products on the store that where imported using the "Multi Vendor Marketplace" app have some issues with their color swatches:

  • They have one or two swatches that don't display an icon or switch to the correspondent image
  • All of their swatches don't work at all (icon display or image switch)

I have tried some fixes found in other threads, such as adding images corresponding to the variants for the theme to correct itself; and tried to add another variant but it didn't show up.

Currently using the theme "Warehouse 4.0", will soon update to it's latest release (4.4.1) but while checking in the preview the issue still persisted on the same products.

Is there any way to fix this without adding the products again manually?

Replies 2 (2)

websensepro
Shopify Partner
1221 136 156

Hi, @A_souza.

 

KIndly Share  your store URL and password.

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A_souza
Visitor
2 0 1

hello,
the store url is: https://doozysports.com.br

here's an example of a product not showing the color swatch while it's still selectable

 

A_souza_0-1701702037650.png