What should you know before setting up a Shopify contact page?

Eero_K
New Member
4 0 0

I did this contact us page, but I don't need to know all the questions but I would need to know something else.

The "Name" would need to be "Contact Name".

I don't need the "Phone Number" part.

And I would need a new part, "Company Name

 

Replies 7 (7)

eComInsider
Shopify Partner
154 16 36

HI,

please proivde us your shopify URL, 

 

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Eero_K
New Member
4 0 0
eComInsider
Shopify Partner
154 16 36

 

go to contact.page.liquid and find this seciton and remvoe it

<label for="ContactForm-name">Name</label>

change it to "contact name"

 

go to theme.scss.liquid and paste the below code at bottom

.ContactForm-phone {
display: none;
}

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Eero_K
New Member
4 0 0

Sorry but how do I go to contact.page.liquid and theme.scss.liquid?

eComInsider
Shopify Partner
154 16 36

before editing liquid file, you have to duplicate the theme for backup. then go to edit theme, you will find the all file i told you. 

if you still fell uncomfortable, i can do for you....

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Eero_K
New Member
4 0 0

How much would you charge for you to do it?

VitaF
Shopify Partner
159 2 28

Hello!

I’m glad you are paying close attention to how people can reach out to you and I believe having a contact form on your page is very beneficial. If you keep on struggling with adding the new section, you could make a note for the customers in the introduction of the “Contact” page asking them to include their company name.

And once you start getting many incoming inquiries, check out the HelpCenter app https://apps.shopify.com/helpcenter  and its helpdesk features, which conveniently lets you manage all incoming messages from emails, Facebook Messenger, and Live chat from one place.

Helpcenterapp