Country compatibility issues

developer_2020
Shopify Partner
58 0 7

I've had a customer notify me that when they try to install our app they get a message stating that their store is not compatible because their business address is not a UK address.

How can I change our app compatibility settings? We want to make it available to the USA as well as the UK.

Thanks

Reply 1 (1)
dgt
Shopify Partner
1 0 0

Hi, faced with the same issue.

Found that it is a part of Listing setting: App listings -> Select a listing (edit) -> Install requirements section (Geographic requirements)