Create Customer facing order notes, for us to update an order status for customers to access

Create Customer facing order notes, for us to update an order status for customers to access

Steve_Optix
Explorer
43 0 39

 

We need customers to be able to check their orders for notes and/or delivery updates - Is there a way to add customer facing order notes?

Is there anywhere we can add comments to an order for a customer to see when they login to their account, for example a custom fulfillment status or order update box?

 

Thanks

Replies 4 (4)

drs997
Shopify Partner
26 0 6

Hi @Steve_Optix,

 

I have recently released an app called Order Status Pro that allows you to show comments on the native Shopify order status page. Here is an example below:

 

Thank you! - Order Status Pro Demo - Checkout 2022-08-02 07-56-02.png

 

You can find out more on the app listing here: https://apps.shopify.com/order-status-pro

 

Would be great to hear your feedback.

Cheers!

Steve_Optix
Explorer
43 0 39

Hi,

This looks interesting. We average 1500 orders per month, does that mean cost to us would be $19 pm or is it per number of orders the app is used on?

drs997
Shopify Partner
26 0 6

Hi Steve,

 

Thanks for the response. Yep you would fall into the $19 p/m plan. If you have any queries please let me know.

 

Thanks!

Steve_Optix
Explorer
43 0 39

Sounds really good but too much money, sorry.