FROM CACHE - en_header

Create Customer facing order notes, for us to update an order status for customers to access

Steve_Optix
Excursionist
31 0 18

 

We need customers to be able to check their orders for notes and/or delivery updates - Is there a way to add customer facing order notes?

Is there anywhere we can add comments to an order for a customer to see when they login to their account, for example a custom fulfillment status or order update box?

 

Thanks

Replies 4 (4)
drs997
Shopify Partner
7 0 0

Hi @Steve_Optix,

 

I have recently released an app called Order Status Pro that allows you to show comments on the native Shopify order status page. Here is an example below:

 

Thank you! - Order Status Pro Demo - Checkout 2022-08-02 07-56-02.png

 

You can find out more on the app listing here: https://apps.shopify.com/order-status-pro

 

Would be great to hear your feedback.

Cheers!

Order Status Pro
Steve_Optix
Excursionist
31 0 18

Hi,

This looks interesting. We average 1500 orders per month, does that mean cost to us would be $19 pm or is it per number of orders the app is used on?

drs997
Shopify Partner
7 0 0

Hi Steve,

 

Thanks for the response. Yep you would fall into the $19 p/m plan. If you have any queries please let me know.

 

Thanks!

Order Status Pro
Steve_Optix
Excursionist
31 0 18

Sounds really good but too much money, sorry.