App reviews, troubleshooting, and recommendations
Dear Shopify community,
My online store sells skincare products in Switzerland and only, therefore the only currency indicated is CHF. The price information as always been displayed correctly. Starting today however the information is incorrect. E.g instead of the price of a product being "CHF 39.90”, the indication is now “47.09”. This is being applied to each product on my website. Note that I have not made any edit today or yesterday to the website. I assume this is issue could be related to the Hextom app as if I unable the app, the information is again displayed correctly.
Please provide support as soon as possible. My theme is pipeline, store link is https://kream.ch
Would really appreciate if someone could provide some support.
Thank you,
regards,
Ahsen
Solved! Go to the solution
This is an accepted solution.
Hello @Kreamch,
You should contact the developers of the Hextom app. They will audit your store and app and will let you know if there are problems with their app (and they have to fix that).
Best regards,
Anastasia
This is an accepted solution.
Hello @Kreamch,
You should contact the developers of the Hextom app. They will audit your store and app and will let you know if there are problems with their app (and they have to fix that).
Best regards,
Anastasia
Thanks for your reply.
I have contacted them
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