Custom app subscription renewal

Custom app subscription renewal

windmillcode
Shopify Partner
18 0 1

Greetings subscription features in a custom app for charging users(not merchats) to subscribe to products (product subscription) does shopify bill the user on the renewal date or we have to do it ourselves. because I have a an app where a user purchased a subscription but was not billed on the renewal date

Replies 3 (3)
windmillcode
Shopify Partner
18 0 1

that not what I meant I meant billing the users for each interval of the duration of the subscription via the api

SealSubs-Max
Shopify Partner
10 0 0

Hello.

 

I'm Max - Support representative at Seal Subscriptions.

 

What subscriptions app are you using currently from which you encountered this issue?

 

Generally, if the app you are using has the "auto-charging" functionality for other customers, they should get billed automatically.

 

Kindly let me know, so that I can assist you further. 🙂

 

Seal Subscriptions App, a subscription app for Shopify, with glowing user testimonials.
windmillcode
Shopify Partner
18 0 1

we built or own custom app and users purchase product subscription with the shopify graphql api