custom textarea added in product page is greyed out

OmniScientist · ‎07-03-2022

I created a custom textarea, but whenever I try and preview the site, the textarea is greyed out and I can't type anything in it.

EDIT: So I noticed that when I add the textarea outside of the product form, it works normally. But when it's inside it doesn't work.

KetanKumar · ‎07-03-2022

@OmniScientist

Sorry you are facing this issue, it would be my pleasure to help you.

Welcome to the Shopify community!😊
Thanks for your good question.

Please share your site URL,
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OmniScientist · ‎07-05-2022

I apologize for late reply. Here's the link to the website. I don't know if there's some default functionality to forms in liquid that disables custom textarea tags, not sure.

https://fairytalecartoons.com/products/custom-portrait

custom textarea added in product page is greyed out

custom textarea added in product page is greyed out

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